Privacy Policy
A legal disclaimer
Effective Date 11/12/2025
QuickFold Laundry Pickup & Delivery ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website at quickfoldtx.com
Privacy Policy - Information We Collect
We may collect the following information when you interact with us:
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Personal Information: Your name, address, phone number, email, and pickup/delivery details.
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Payment Information: Payment details such as Cash App, Zelle, Apple Pay, or other payment confirmations (we do not store credit card data).
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Service Information: Laundry preferences, delivery instructions, and any communication with our team.
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Website Information: Basic analytics such as pages visited, time spent, and general location (via Wix or Google Analytics).
How We Use Your Information
We use your information to:
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Schedule and complete laundry pickup and delivery services.
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Communicate with you about your order.
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Improve our services and customer experience.
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Send service updates, receipts, or special offers (with your consent).
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Comply with legal obligations or resolve disputes if necessary.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share data only with:
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Service providers (for example, payment processors or delivery partners) who help us complete your order.
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Law enforcement if required by law or to protect our rights.
Data Storage & Security
Your personal data is stored securely using Wix’s and our service providers’ encrypted systems. We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
Cookies and Tracking
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings at any time.
Your Rights
You have the right to:
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Request access to or correction of your personal data.
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Opt out of promotional messages at any time.
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Request that we delete your information (unless required for legal or operational reasons).
To make a request, contact us at:
📧 info@quickfoldtx.com
📞 346-550-6082
Changes to This Policy
We may update this Privacy Policy occasionally. The revised version will be posted on our website with a new “Effective Date.”
Cookies and Tracking
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings at any time.
QuickFold Laundry Pickup & Delivery – Terms of Service
Effective Date 11/12/2025
Welcome to QuickFold Laundry Pickup & Delivery (“QuickFold,” “we,” “our,” or “us”).
These Terms of Service explain the conditions under which we provide laundry pickup, cleaning, and delivery services to our customers (“you,” “your”).
By booking or using our services, you agree to these terms.
Services Provided
QuickFold offers laundry pickup, washing, drying, folding, and delivery services for residential and commercial clients. Our goal is to provide clean, fresh, and professionally folded laundry within the estimated turnaround time (typically 24–48 hours, depending on order size and specialty items).
Pickup & Delivery
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Customers must ensure laundry is placed in a secure, accessible location at the scheduled pickup time.
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If we are unable to retrieve your laundry due to access issues or missed appointments, a rescheduling fee may apply.
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QuickFold is not responsible for lost or stolen laundry bags left unattended outside after delivery.
Payment
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Payment is required before any laundry is washed or processed.
We will not begin washing your order until full payment is received. -
Accepted payment methods include Cash App, Zelle, Cash, or we can send you an invoice link where you may pay securely using any major credit or debit card.
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Orders left unpaid after pickup will be placed on hold until payment is completed.
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Repeated late or missing payments may result in refusal of future service.
Garment Care & Damages
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We handle all laundry with care. However, we are not responsible for normal wear and tear (e.g., fading, shrinkage, stretching, color bleeding, or small tears) that may occur during washing and drying.
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Customers must clearly separate or label delicate or hand-wash-only items.
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QuickFold is not responsible for damage caused by items left in pockets (e.g., pens, lighters, gum, etc.) or manufacturer defects.
Specialty Items
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Oversized items such as California comforters, weighted blankets, rugs, pillows, or pet beds will require additional fees and extra processing time.
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We will notify you of any extra cost or delay before washing.
Turnaround Time
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Most orders are completed within 24 hours. Larger or specialty loads may take up to 48 hours.
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We’ll contact you immediately if unexpected delays occur.
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If you need your order returned in 12 hours or less, let us know and we will prioritize your order. A $10 Rush Fee will be charged.
Cancellations and Rescheduling
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Cancellations or reschedules should be made at least 12 hours before your scheduled pickup time.
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Repeated same-day cancellations or no-shows may result in a service fee or refusal of future bookings.
Lost Items
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We strive for accurate sorting and return of all items.
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Any claim for a missing or damaged item must be reported within 24 hours of delivery.
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QuickFold’s liability for lost or damaged items will not exceed the cost of service for that load.
Customer Conduct
We reserve the right to refuse service to any individual who behaves in a threatening, disrespectful, or unsafe manner toward our staff.
Limitation of Liability
QuickFold shall not be held liable for:
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Acts of nature, delivery delays, or events beyond our control.
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Damage to items that do not have proper care labels or pre-existing wear.
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Any indirect, incidental, or consequential damages arising from use of our services.
Policy Updates
We may update these Terms of Service as our business grows or regulations change. Updates will be posted on our website with a revised “Effective Date.”